State Farm® Insurance Agent Alex Rabb
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Golden Doodles
March 16, 2026
5
out of
5
rating by Golden Doodles
"I am preparing documents and didn’t expect my agent to be working in this blizzard. I called for help - she answered. She provided all the information I needed in a quick and pleasant fashion. I highly recommend Alex Rabb State Farm Insurance - open during a blizzard! Well done!"
We responded:
"Golden, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alex Rabb’s Team—we are always here to help!"
Kelly Flowers
March 9, 2026
5
out of
5
rating by Kelly Flowers
"Great service!"
We responded:
"Thank you, Kelly, for your kind words. It means the world to us. Alex Rabb State Farm is happy to serve you! ⭐⭐⭐⭐⭐"
TyJan Booth
March 6, 2026
5
out of
5
rating by TyJan Booth
"Great service"
We responded:
"Thank you, TyJan, for the five-star review!⭐⭐⭐⭐⭐ "
Jayden Hefty
March 2, 2026
5
out of
5
rating by Jayden Hefty
"Very helpful, and super nice. Willing to answer answer any questions I had. Awesome conversation."
We responded:
"Thank you, Jayden, for leaving us a five-star review. We are glad we could help and are here if you ever have more questions or need assistance in the future. Thank you for choosing Alex Rabb State Farm. "
Nicholas Davis
March 2, 2026
5
out of
5
rating by Nicholas Davis
"I can’t say enough good things about Erica and Alex and their team at State Farm. From the very beginning, they’ve been incredibly responsive, patient, and genuinely thoughtful. Insurance isn’t exactly light reading, but they take the time to explain things clearly, answer every question without rushing, and make sure you actually understand what you’re deciding. There’s never any pressure — just steady, professional guidance. What really stands out is their integrity. They focus on what makes sense for your situation, not on upselling or overcomplicating things. Every interaction feels personal, not transactional. You can tell they care about doing things the right way and building long-term relationships. Their communication is prompt, organized, and thorough. When we’ve needed something clarified or adjusted, it’s been handled quickly and seamlessly. That kind of reliability is rare and very appreciated. If you’re looking for knowledgeable professionals who combine expertise with genuine kindness and follow-through, I would highly recommend Erica and Alex. It’s reassuring to know you’re working with people who are both competent and truly attentive. A++ experience."
We responded:
"Thank you so much for your wonderful review! We’re truly grateful for your kind words and for taking the time to share your experience with Alex Rabb State Farm and especially with Kim. We know that insurance can be confusing, and it means a lot to us to hear that Kim was able to make things clear and comfortable for you. She takes great pride in helping our clients feel informed and supported, and your feedback is a testament to her dedication. We’re honored to have earned your trust and confidence, and we look forward to continuing to provide you and your family with the personal service you deserve. Thank you for recommending us, and for being a valued part of our State Farm family!"
Allan Reimer
February 27, 2026
5
out of
5
rating by Allan Reimer
"Great experience Great service"
We responded:
"Thank you, Allan, for the 5 star rating! Our team works hard to deliver great service, and we truly appreciate the feedback. "
Karol Larson
February 26, 2026
5
out of
5
rating by Karol Larson
"Alex was very helpful in helping me understand the differences in my current car and rental insurance vs. what State Farm could do. She was able to get me more for less money. I am very satisfied with the outcome and will be able to save some money."
We responded:
"Thank you, Karol, for the five stars! ⭐Thank you for trusting our local office with your insurance needs. "
Woodie Mogaka
February 19, 2026
5
out of
5
rating by Woodie Mogaka
"Great, prompt and knowledgeable. Ms. Rabb's team, particularly Erica, has been wonderful. Helped me navigate the rigors of business insurance."
We responded:
"Dear Woodie, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
Sarah Mueller
February 18, 2026
5
out of
5
rating by Sarah Mueller
"I worked with Hannah to get my business insurance up to date. I have nothing but great things to say about the process and experience of working with Hannah."
We responded:
"Hi Sarah, Thanks for the kind words! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
Mouhamet Diaw
February 13, 2026
5
out of
5
rating by Mouhamet Diaw
"Erica helped me so good you may thankful for her!"
We responded:
"Thank you, Mouhamet, for the 5 stars! ⭐We're so happy to hear Erica took great care of you - she'll love seeing this. We appreciate you trusting Alex Rabb State Farm and are always here whenever you need us!"
Kevin V
February 12, 2026
5
out of
5
rating by Kevin V
"Very kind ,great smile , love working with customers"
Hanna Skenandore
February 10, 2026
5
out of
5
rating by Hanna Skenandore
"I really appreciate it Alex‘s work ethic and How she built the connection Getting to know one another! Would recommend an Alex’s Rabb and the office like Erica for insurance support!!"
We responded:
"Thank you so much, Hanna! I truly appreciate your kind words. Erica and our entire team here at Alex Rabb State Farm are dedicated to providing the best support possible, and your recommendation means the world to us. We look forward to continuing to serve you for all your insurance needs!"
mohamed enbaya
February 9, 2026
5
out of
5
rating by mohamed enbaya
"I would like to say that State Farm customer service consistently stands out for its responsiveness and helpfulness. Ericka was fantastic, friendly, knowledgeable and professional about the whole process. If anyone is interested in getting their vehicle insured, State Farm Insurance is your way!"
We responded:
"Thank you so much, Mohamed, for your wonderful 5-star review! We're glad to hear that Erica provided you with fantastic, friendly, and professional service throughout the process. At Alex Rabb State Farm, we truly value responsiveness and helpfulness, and it's great to know we hit the mark for you. We appreciate your recommendation and look forward to assisting you with any future insurance needs!"
Edward Passagi
January 28, 2026
5
out of
5
rating by Edward Passagi
"Erica, from Rabb's office was super helpful in our phone call! Even though my specific business insurance request wasn't approved, she explained the reasoning in a way that was easily understood. She even offered other resources I can use to find coverage for my business. Amazing service."
We responded:
"Thank you so much for your kind words! We’re glad to hear that Erica from Alex Rabb State Farm was able to assist you and explain everything clearly. While we wish we could have approved your specific business insurance request, we’re happy she could offer other helpful resources to support your coverage needs. We appreciate your feedback and are here to help whenever you need us!"
Serri Wedhoff
January 22, 2026
5
out of
5
rating by Serri Wedhoff
"Erica is great at explaining things in a way thats easy to understand. She was very helpful and friendly!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alex Rabb’s Team here in Madison . "
Karen Strittmatter
January 16, 2026
5
out of
5
rating by Karen Strittmatter
"I had a question on billing and got a call within 30 minutes to confirm my question Excellent service"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alex Rabb’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Madison . "
Barb Eikenberry
January 14, 2026
5
out of
5
rating by Barb Eikenberry
"We really appreciated the quick help by Erica in Alex Rabb's office when we needed short term auto insurance for a car we were trying to sell. We sold the car and didn't have to worry about it being uninsured during test driving."
We responded:
"Barb, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alex Rabb’s Team here in our Madison office. "
Carl A.
December 12, 2025
5
out of
5
rating by Carl A.
"Three days before my five week vacation my "85 Toyota Rv engine went kaput. I was able to buy a different Rv on day two, and then sold that one upon my return after my vacation, and the help and assistance Alex's staff was fantastic, ( including a minor accident I had with the newer Rv). Its essential to have an agent you can really count on! Thanks!"
We responded:
"Thank you so much for your kind words! We're glad the Alex Rabb State Farm team could help you through a stressful time and keep your vacation on track. We're always here when you need us!"
Laura Scheuring
December 3, 2025
5
out of
5
rating by Laura Scheuring
"Alex was amazing to work with! She was very helpful, polite, and responded quickly."
Rich Pang
September 29, 2025
5
out of
5
rating by Rich Pang
"Very helpful and easy to work with!"
Kit Bruehl
September 29, 2025
5
out of
5
rating by Kit Bruehl
"Jump Start Used State Farm Roadside Assistance Add Auto Insurance to services. Mobile network issue, missed first attempt."
Aj
September 27, 2025
5
out of
5
rating by Aj
"Very friendly and easy to work with."
We responded:
"Thank you, AJ! We’re glad you found our team friendly and easy to work with. We appreciate your support and are always here to help at Alex Rabb State Farm!"
Addie Zhang
September 25, 2025
5
out of
5
rating by Addie Zhang
"Hannah is very friendly and she always replies to email very quickly. Good rates and will recommend."
We responded:
"Thank you, Addie, for your wonderful review! We're glad to hear Hannah’s prompt and friendly service made a difference. We appreciate your recommendation and your trust in Alex Rabb State Farm!"
John Kim
September 12, 2025
5
out of
5
rating by John Kim
"I have been with State Farm for over 20 years and am still pleased with their coverage/policies. I received a personal call to review my policies and was informed directly of rate increases happening with my upcoming renewal. Market economics aside, I have no intention to change insurance carriers. The State Farm app is significantly improved now and there is much more that I can do at my fingertips. Just a few taps to see my policy details. Great all around!"
We responded:
"Thank you so much for your continued trust and loyalty over the past 20 years, John! We're glad you appreciate our proactive communication and the improvements to the State Farm app. It’s wonderful to hear that you’re satisfied with your coverage and our service. We truly value having you as part of the Alex Rabb State Farm family!"
Noah carper
September 12, 2025
5
out of
5
rating by Noah carper
"Staff was very professional and helpful with finding the exact insurance that I needed for my personal circumstances. Hannah was fantastic to work with and worked around my own work schedule to support and provide the best service."
We responded:
"Thank you, Noah! We're glad Hannah and our team could help you find the right coverage and work around your schedule. We appreciate your feedback and your trust in Alex Rabb State Farm!"